Terms and Conditions
This offer is exclusively for Bow Valley residents, and proof of residence is required prior to booking in your ride. The Bow Valley area includes Banff, Canmore and Lake Louise for this offer.
Offer applies to regularly scheduled hourly horseback rides until the end of the 2021 season and cannot be combined with any other offer. Our usual 24 hour change/cancellation policy applies to all bookings, which allows you to cancel or change your booking up until 24 hours prior without penalty. Group bookings of 9 or more guests have a 7 day change/cancellation period.
Restrictions
- Riders must check in at least 30 minutes prior to departure.
- Riders must be at least 8 years old.
- Riders aged 17 and under must be accompanied on the ride by a legal guardian.
- Riders must weigh less than 230lbs / 104kg, fully dressed (your weight may need to be verified on our scales).
- Riders must wear fully enclosed shoes (no heels).
- Each rider must be able to speak and understand fluent English.
- Riders must be in good physical condition.
- Helmets are mandatory and to be worn by all riders.
- All adults must sign a waiver prior to the ride. A waiver must also be completed by the legal guardian of any child under the age of 18.
- Photo ID may be required for identity verification.
- COVID-19: Guests should not attend our tour if showing any signs or symptoms of illness.
- COVID-19: Guests must wear a non-surgical face covering when checking in for their activity.
Refunds are not issued if guests are disqualified from riding due to not meeting these requirements.
Horseback rides depart from the Banff Springs Corrals on Spray Avenue and Warner Stables on Sundance Road – both are a five minute drive from downtown Banff.